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Support Details

Support via Website

We have a specially written Sahal Support Website with guides and troubleshooting advice for all clients.

Live Chat or Sahal Answers

Support via Email

We provide clients with 24 Hour Support. Simply log a ticket or send us an email and we will get back to you.

Email us or Submit a Ticket

Support via SMS

Want us to call you? Send an SMS and we'll call you back.

SMS "Help" to
612213331

* SMS charged at standard rates.

Support via Phone

Our customer support team is avaiable 24/7 to resolve any issues that you may have. Dial 347 fom you Hormuud mobile phone to reach our call center

347

Mon-Sun 24/7

* Standard call rates.
Free minutes do not apply.

Sahal T&Cs

Terms & Conditions

We dislike 'Terms and Conditions' as much as you do. Unfortunately they are a reality and a part of business, so we'll try and keep them as straightforward as possible.

The purpose of these terms is to protect both you and us. It's our best attempt to clear up any issues that may cause problems later. If you have any questions regarding these terms please email us at support@sahaltel.com and we will clarify the situation for you!

We have tried to include everything that we think is appropriate here. Occasionally there are some things that we add to this page. Please be sure to visit this page on a regular basis if you wish to see the latest Terms and Conditions.

You will receive computer generated invoices for all services rendered by Sahal Telecom. All computer generated invoices and credit notes will be sent to you via electronic means. All your computer generated invoices and credit notes are also available via the Billing section in your ClientZone.