Visit Us in Mogadishu!
Sahal Bakaara HQ

21 Ka Nofeembar Bakaara Market
Mogadishu, Somalia

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Support Details

Support via Website

We have a specially written Sahal Support Website with guides and troubleshooting advice for all clients.

Live Chat or Sahal Answers

Support via Email

We provide clients with 24 Hour Support. Simply log a ticket or send us an email and we will get back to you.

Email or Submit a Ticket

Support via SMS

Want us to call you? Send an SMS and we'll call you back.

SMS "Help" to 612213331

* SMS charged at standard rates.

Support via Phone

Our customer support team is avaiable 24/7 to resolve any issues that you may have. Dial 347 fom you Hormuud mobile phone to reach our call center


Mon-Sun 24/7

* Standard call rates.
Free minutes do not apply.

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The Incredible Story of Extraordinary Vision

Sahal Telecoms is a NGN (Next Generation Networks) Telecommunications provider established in the Somali Republic in 2012 to provide cost effective internet and telecommunications services. Sahal Telecoms is the result of a conglomerate of aspiring Somali nationals as well as international partners, who have sought to enrich the Somalia population by investing and building next generation network infrastructure in the Somali capital, Mogadishu, as well as nationally in rural Somalia, in order to provide ISP and Telecommunications services to the population within the these areas.

Sahal Timeline!

- Founded in 2012, by Somali businessmen looking to re-build the country, with the aim of providing next generation broadband access and voice solutions in the Somali Republic.

- Obtained a National Telecommunications Licence from the Ministry of Information, Post and Communications under the new  Telecommunications Act of the Somalia Republic.

- Building a Next Generation network since 2012 in Mogadishu, with offices in Bakaara Market, KM4 and Dabka.

- Partnered with global trunking providers in 2013 to provide IP connectivity for the high speed access network.

- Services launched 1 August 2013

- City Wide WiFi launched 2014

- 4G LTE launched 2015

- Exciting Datacenter, Content Delivery and IPTV solutions on the road map.

- National Expansion Planed starting 2016.

Sahal Telecoms, a Licensed operator in the Somali Republic,  provides ICT Solutions to the vibrant business and consumer sector within Somalia.

Sahal Grew!

From humble beginnings Sahal Telecomalia has grown from a small regional ISP to a large temecommunications provider having lunached 4G LTE, City Wide Wide and otehr innovative services that has accelrate growth and innovation within the Somali Republic.

With thousands of businesses and individuals relying on Sahal for Internet Access and other telecommunications services expansion plans are udnerway to expand nationally in the next 3 years.We are ever greateful to our loyal customers without whom this would not be possible at all! Look out for new and exiciting services coming your way in 2016!

Sahal Shook The Market!

In August 2013 Sahal Telecom Somalia shook the market which had been previously plagued with slow internet access and unreliable services and thus began a journey, forever changing the paradigm within the region, to one where quality, service and speed is of utmost importance

Expanding on our Wireless itnernet services a City Wide Hotspot solution was deployed to ensure viable, cost effective access to enable Internet for Everyone!

Sahal's rapid accelration has positioned Sahal as a leader in the region in terms of spead, quality and price allowing for the luanch of new 4G LTE Services in 2015.With rapid expansion plans set for 2016 we are commited to ensuring Access for ALl irrespective of class, creed or financial psoiton. We belive that access to information is a basic human right and will strive to enable the Somali people to enrich themself through access to information.

Sahal is also following international trends by offering world class internet and mobile access solutions, including hosting and managed services including 4G LTE, Cloud Hosting and other innovative prodcuts which promises a bright and prosperous future for Sahal’s staff and clients.

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